Operations consulting and management services

People & Culture | Processes & Systems

PEOPLE OPS AND CULTURE

All operations improvement initiatives must start with your people! These are some of the common warning signs of a poor company culture…

  • Micro-management
  • Employee retention and/or hiring is a problem
  • Unfriendly internal competition & gossiping
  • Lack of innovation
  • Stressed out and/or unhappy employees
  • Favoritism and unfair opportunities

No one wants to work in this kind of environment!

Your team deserves to be empowered, engaged, and working toward common goals

These are some of the main benefits you and your team can expect!

TRANSPARENCY AND CLARITY

Allowing everyone to see the big picture and the roles their colleagues play improves teamwork and engagement.

TRUST AND CONFIDENCE

As victories are made along the way, your team will experience a higher level of trust, accountability, and confidence in one another.

CONTINUOUS IMPROVEMENT

A team committed to continuous improvement provides you with a solid foundation for innovation, growth, and winning!

Change management leader climbing a mountain.

Change Management

Organization development model.

Organization Development

collaborate

Organization Design

Business OPerations

Your business processes and systems can evolve into a tangled web of inefficiencies that surface in unexpected ways. Which of these can you and your team relate to?

  • Circumventing procedures to expedite work
  • You’re bogged down with daily ‘fire fighting’
  • Inconsistent information handoffs
  • Top-line growth not hitting the bottom line 
  • Stressed out teammates
  • Repetitive manual tasks 

Your bottom line is suffering from these issues!

Improve your bottom line by operating more efficiently

These are some of the main benefits to your business!

IMPROVE PROFITABILITY

Cost reduction and process/system improvement efforts directly hit your bottom line.

SPEEDIER SERVICE AND LEAD TIMES

Shorten your lead times and production cycles, and simultaneously improve your product/service quality and consistency.Β 

GROW CONFIDENTLY

Your operations improvements will yield increased vendor and customer loyalty, and you’ll be ready for growth!

HAPPIER AND HEALTHIER EMPLOYEES

Providing your team with well-documented, streamlined processes/systems minimizes stress and leads to increased employee engagement.

Business Process Improvement showing increased operational efficiency.

PROCESS
IMPROVEMENT

Software Integrations showing connected platforms.

SOFTWARE
INTEGRATIONS

KPI and OKR monitoring on a computer.

OKR'S, KPI'S AND BENCHMARKING

MEET YOUR GUIDE

Brian Royce consultant at Birch And Oak.

Brian Royce

Fractional COO

“I have a true passion for teamwork, operational efficiency, and knowledge management. These 3 ‘non-revenue generating’ areas of business are commonly overlooked in favor of growth. But I believe you can have the greatest product or service in the world, and without optimization in these 3 areas, there is no sustainable growth. Ever.

Now I’m grateful to apply this experience helping small business leaders who areΒ truly ready to improve their organization. If you fall into this category, I am confident we can help take your business to the next level, effectively working as an extension of your team!”

We handle most of our engagements as fractional managers to ensure you are investing your money, not spending it...

Fractional Manager

πŸ‘πŸ½ No long-term commitment

πŸ‘πŸ½ No paid benefits, complex bonuses or payroll tax

πŸ‘πŸ½ Can get started immediately

πŸ‘πŸ½ Can work remote or with minimal on-site hours

πŸ‘πŸ½ Leverage experience across multiple industries

πŸ‘πŸ½ Quickly implement positive changesΒ 

πŸ‘πŸ½ Flexibility in the scope and hours

πŸ‘πŸ½ A results-driven engagement

Consultant

πŸ‘πŸ½ No long-term commitment

πŸ‘πŸ½ No paid benefits, complex bonuses or payroll taxΒ 

πŸ‘πŸ½ Can get started immediately

πŸ‘πŸ½ Can work remote or with minimal on-site hours

πŸ‘πŸ½ Leverage experience across multiple industries

πŸ‘ŽπŸ½ You’ll have to take action

πŸ‘ŽπŸ½ Usually very project-specific

πŸ‘ŽπŸ½ An advice-based engagement

Full-Time Hire

πŸ‘ŽπŸ½ Hopefully you hired the right person

πŸ‘ŽπŸ½ The expected benefits might include your first-born child

πŸ‘ŽπŸ½ Hiring can be arduous and expensive

πŸ‘ŽπŸ½ You may have to get that new fancy office, furniture and PC ready

πŸ‘ŽπŸ½ 18 industries in 10 years is usually not a sign of a good candidate

πŸ‘ŽπŸ½ Tiptoes around to ‘feel things out’ first

πŸ‘ŽπŸ½ Wants to work less hours & paid more

πŸ‘ŽπŸ½ A potentially bad marriage

operate efficiently & reduce the stress

It’s as easy as…..

1

meeting

BOOK A DISCOVERY

Free!

Identify your pain points and determine if we are a good fit.

2

consultant

CREATE A ROADMAP

Starting at $1000

A series of meetings & assessments to create a strategic roadmap.Β 

3

collaborate

GET RESULTS

Starting at $2000 / mo

Rally the troops, roll up our sleeves and execute our objectives.

Why Choose Birch And Oak?

Need help with operations management at your business? Let's chat!